All the QuickBooks versions come with corresponding component which is required to be updated for QuickBooks to work properly in the multi-user environment. Multi-user issues or errors can be a bit difficult to resolve as there are so many systems attached with a single server computer and it is hard to find where is the error is occurring actually. To resolve all these errors, you can use the QuickBooks File Doctor Tool which is capable in analyzing whether your system is properly set up for multi-user mode or not.

Important Tips

  • We highly recommend you to read the full article properly before you perform any step.
  • Make sure that the installation directories have appropriate permissions.
  • The security tab won’t be available in the Microsoft Windows Home edition so you need to restart the system in Safe Mode finish the process.
    • Restart your system and press the F8 key until the Advanced Boot window comes up.
    • Select Safe Mode and hit enter
  • The QBDataServiceUserXX depends on QuickBooks version installed in your system.
  • The systems can go to the Alternate Hosting mode and take the ownership of the company file if the systems have hosting multi-user access is enabled.

Set Up Folder Permissions

Verify That Permissions Are Set Appropriately

  • Open the Windows Explorer by pressing the Windows + E keys
  • Right-tap the folder where the company file is stored
  • Click on Properties from the drop-down menu.
  • From the Security tab, click on Advanced.
  • Select QBDataServiceUserXX and then click on Edit.
  • Ensure that the following settings are set to Allowed.
    • Traverse Folder/Execute File
    • List Folder/Read Data
    • Read Attributes
    • Read Extended Attributes
    • Create Files/Write Data
    • Create Folders/Append Data
    • Write Attributes
    • Write Extended Attributes
    • Read Permissions

If your permissions aren’t set correctly, follow the below mentioned steps:

  • Open the Windows Explorer by pressing the Windows + E keys
  • Right-tap the folder where the company file is stored
  • Click on Properties from the drop-down menu.
  • Go to the Security tab and then click on Edit.
  • Select QBDataServiceUserXX and click on Full Control, then Allow.
  • Click on Apply and then OK.

Change Folder Permissions

  • Open the Windows Explorer by pressing the Windows + E keys
  • Right-tap on the parent folder and then select Properties from the drop-down list.
    • C:\Program Data\Intuit\Entitlement Client\v8
    • C:\Program Data\Intuit\Entitlement Client\v6.0
    • C:\Program Data\Intuit\Entitlement Client\v5
    • C:\Program Data\Intuit\Entitlement Client\v3
    • C:\Program Data\Intuit\Entitlement Client
    • C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
    • C:\Program Data\COMMON FILES\INTUIT
    • C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS
    • C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)
    • C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
    • C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

Note: You have to perform these steps for all the folders mentioned in list but not all folders may apply to each installation because they refer to a particular version of QuickBooks Desktop.

  • Select Everyone from the Security

Note: If Everyone is not there in Group or User Name box, click on Add and type in Everyone, then select OK.

  • Click on Full Control
  • Click on Apply and OK to save changes

Set Windows Access Permissions To Share Company Files

Ensure that the QuickBooks has the appropriate access that can restrict future issues while working with your company files over the network.

Windows 10, 8 and 7

  • Open the Windows Explorer by pressing the Windows + E keys
  • Go to the folder where the company file is stored.
  • Right-click on the folder and select Properties from the drop-down list.
  • Select Sharing and then click on Share Add.
  • Click on the corresponding QBDataServiceUserXX for your version.
  • Provide access to Full Control to both the users and select Share

Windows 8.1

Take ownership of the file

  • Select the folder for which you want the ownership and click on Share.
  • Choose Advanced Security > Change > Advanced > Find Now.
  • Select the user as well and click on OK.

Provide Full Control

  • Select the folder and click on Share.
  • Go to the Advanced Security
  • Click on Add and then Select a principal.
  • Go to Advanced > Find Now.
  • Select the user and then click on OK
  • Click on Full Control and OK.

Windows Server 2012

Before going go on to the steps you need to make sure that the File and Storage Services are installed.

  • Press Ctrl + R on your keyboard to open the run command.
  • Enter ServerManager and press the Enter
  • Choose Sile and Storage Services > Shares.
  • From the drop-down list, select New Share. This will open up a list of File Share Profile. You can know the differences between the profiles by going into each profile and reading the description.
  • Click on SMB Share – Quick.
  • Select Type a custom path > Browse from the Share location for locating the folder you want to share.
  • Select the right folder
  • Click on Select a folder > Next.

Note: The default selections can be left under the Configure Share settings window and then click on Next.

Technical Support For QuickBooks Desktop

The provided steps will allow you to Set up folder and Windows access permissions to share QuickBooks company files. Sometimes, you may face some technical issues while setting up the folder permissions for your QuickBooks company files because there are some issues with the hosting computer in the multi-user mode. In such cases, you can get in touch with the technical support department of Intuit by dialing the toll-free QuickBooks Tech Support Number +1805-900-6410 and you will get instant support for your issues.

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Set Up Folder And Windows Access Permissions To Share Company Files

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