Script Error When Using Payments Account Applications Or Websites

Script errors usually show up due to some issues while performing a command that includes Intuit application(s) on your system trying to open a web-based feature. This error can also occur for third party applications communicating with Intuit’s online applications such as Online Service Center, QuickBooks Online, etc.) and/or QuickBooks software.

The script errors in QuickBooks Desktop can occur in multiple format with following error messages:

• Script Error
• Error in Script

You may also get a detailed error message such as:

Script error line #### character ## object ####.

The actual format can vary. However, the error occurs because of two reasons:

• Blocked script processing functions.
• Damaged script software or incompatible software data.
  

You can check out the following table to get a solution for the error according to the cause.

Likely cause	Recommended solution
Browser cache full or corrupted	Clear temporary internet files and cache
Browser configuration	Configure Internet Explorer to work with QuickBooks payments and related applications
Damaged ActiveX components	Uninstall the ActiveX control file
Script debugging is enabled	Disable script debugging: Run the Internet Explorer, go to Tools > Internet Options. Navigate to the Advanced tab. Go through the Settings section and choose Disable script debugging (Internet Explorer) and Disable script debugging (Other).
Security application blocking script function	Any security-related components required to be configured to process scripts whenever QuickBooks Desktop process or uninstall process. NOTE: Disabling security disables upcoming or new data input. Ir will also block functions as long as the software installed in your system.
Corrupted QuickBooks data file	Resolve data damage on your company file. You can also connect with the QuickBooks Desktop support department to get help.
Damaged Windows User	Create a new windows administrator user. See Add, edit or create Windows users with Admin rights to allow configuration for detailed steps.
Script Processing software damaged	Uninstall and reinstall Java®, Adobe Flash® and .Net Framework® (for QuickBooks users only). Make sure that you have Windows admin access to install these files. If you are on Windows 8 OS, these applications couldn’t be installed while using IE. You need to install these applications by using a different browser or through Windows Updates.
Malware	You need to use your security software to perform a complete scan of your system.

Note: Intuit applications and services are specially developed to be used with the Internet Explorer to get the best use of them.

Intuit suggests you perform the following steps by your IT department.

Operating System Files Check

1. From the Start menu, click on the Search box.
2. Now, type SFC/SCANNOW in the search field to inspect your system files. If it finds any issue, you will have to perform the prompted steps.

Warning: This is a bit of a long process and it may take several hours to finish.

1. From the Start menu, go to Computer.
2. Right-click on the C:\ drive and go to Tools tab.
   Note: If you use Windows 7, you need to go to Properties and then Tools.
3. Select the Check Now option from the Error-checking section. Note: From the Check Disk window, leave the two boxes unmarked.

Technical Assistance For QuickBooks Desktop

The provided solutions should be helpful for you in resolving the QuickBooks Script Error. However, if the error couldn’t get resolved with the solutions provided in this article, you need to connect with our technical assistance team by dialing the toll-free +1805-34-6410 and get an instant solution for your issues.