Are you facing issues with the last bank reconciliation report showing nothing or worried about the cleared transactions showing up as unclear? Well, this is the platform that can help you to take out from such issues. This article will provide you the list of common issues related to the last reconciliation and it’ll also help you to resolve common issues on the previous reconciliation report.

Important: You must create a backup of the QuickBooks company file before going on to the solution steps.

Resolve common issues on Previous Reconciliation report

Blank Reports

You tried to generate Previous Reconciliation PDF reports but some of their columns are missing or blank. You need to follow the below-mentioned steps in order to resolve these issues:

Solution 1:

You need to modify the Internet Preferences in Adobe Acrobat Reader. To do so,

  • Run Adobe Reader and go to the Edit menu
  • Click on the Preference option and then click on Internet
  • Unmark the Display PDF in Browser If it is already unmarked then you need to mark it.
  • Open the last reconciliation report.

If the issue is still around then try to Update, repair or reinstall Adobe Acrobat Reader.

Solution 2:

Create the previous report again. The previous reconciliation may be damaged so try to open the report for the same account. If any of the reports is damaged then you need to perform the mellow mentioned steps:

  • Undo all the previous reconciliation
    • Go to Banking > Reconcile
    • From the Begin Reconcile Window, click on the appropriate account and then select Undo Last Reconciliation
    • You will get a message to backup your company data files before heading towards undoing a previous reconciliation. You can click on Continue if you’ve already created a backup.
    • Click on OK to the Undo Previous Reconciliation has completed
    • Reconcile the transactions again

Cleared transactions appear as uncleared

If the reconciled or cleared transactions are showing as un-cleared then this may be occurring because a future date is entered under the Statement Date field of the Begin Reconciliation window.

To prevent yourself from such issues in the future, you need to verify the date in the Statement Date section before going on to the reconciliation process.

Option 1

Undo the previous reconciliation and then reconcile the same transaction again using the right date.

  • Go to the Banking menu and click on Reconcile
  • Select the appropriate account from the Begin Reconciliation window and then click Undo Last Reconciliation.
  • You will get a message to backup your company data file before beginning the reconciliation process. If you’ve already taken a backup, just click on
  • Click Ok on the success message. Make sure that the last reconciled on a date has reverted to the previous date.
  • Reconcile the transactions again.

Option 2:

Do not change anything in the reconciliation. The transactions will automatically get cleared once the statement date has been reached.

The beginning and ending balances on the report are incorrect

You get an incorrect beginning and ending balances while generating the report. This error can occur due to a wrong statement date used on reconciliation or you’ve entered a later reconciliation in QuickBooks Desktop before the current one.

Important Note: QuickBooks Desktop associates the statement date with all the transactions you reconcile within the software. When you try to print a reconciliation report, the beginning balance that is visible is the sum of all cleared transactions that contain the date prior to the one used for the ongoing reconciliation.

If the reconciliation report has a future date or the current reconciliation has a past date then the transactions always assigned date later than the statement mentioned in the current reconciliation won’t be added into the beginning balance on the report. Due to the ending balance derived from the beginning balance:

Beginning Balance + Deposits and Other Credits – Checks and Payments = Ending Balance

In case if the beginning balance is wrong, then the ending balance will also be wrong.

If the statement date for the current reconciliation is incorrect:

  • Undo the reconciliation.
    • Go to the Banking menu and click on Reconcile
    • Select the appropriate account form the Begin Reconciliation window
    • Click on Undo Last Reconciliation
    • You will get a message to backup your company data file before beginning the reconciliation process. If you’ve already taken a backup, just click on
    • Hit Ok once you get the Undo Previous Reconciliation has completed displays Make sure that the last reconciled on a date has reverted to the previous date.
  • From the register or journal, remove all statement services charges, interest adjustments, and balance adjustments
  • Reconcile again using the correct date.

If the statement date for the previous reconciliation is incorrect:

  • Undo all the reconciliations back to and including the one that is incorrect follow the same steps mentioned above to do so.
  • Remove all statement service charges, interest adjustments, and balance adjustments for each statement period from the register or journal.
  • Reconcile all the statements again separately and in sequential date order.

Report shows future statement date

You get the message that says Report shows future statement date while generating the report. QuickBooks has the ability to remember the previous calendar date entered on a reconciliation. So the reconciliation reports will default to that future date until it has passed.

Note: You have to undo previous reconciliation for resetting the account register’s last reconciliation, last reconciled date and remove all the previous Reconciliation reports for the corresponding date.

  • Undo all the reconciliations back to and including the one that is incorrect follow the same steps mentioned above to do so.
  • Reconcile the transactions again and make sure that the entered dates are correct.

PDF-related error/s

The PDF related errors generally occur while trying to view previous reconciliation reports within the QuickBooks software. You may get the following error message:

The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.

This error generally occurs due to the corrupt installation of Adobe Reader. You need to connect with the Adobe technical support in order to resolve this error.

QuickBooks Support For Reconciliation Issues

If you read and follow the article properly, you will be able to resolve all the issues related to the previous reconciliation reports in the QuickBooks software. However, if you are still facing these issues or some other issues as well, you can get in touch with the technical support department of getsupportnumber.com by dialing the toll-free QuickBooks Support Phone Number +1888-396-0208.

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Resolve Common Issues On Previous Reconciliation Report

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