How To Resolve QuickBooks Point Of Sale Error Checking License

QuickBooks Point of Sale is a simple integrated application specially designed for small and medium sized retail businesses. The QuickBooks Point of Sale application manages sales, increase profits and saves your crucial time. QuickBooks POS is not complex software but there can be some instances when it comes across some errors. One such error that you might come across is error in checking license. When this occurs, QuickBooks keeps crashing and it restricts you from accessing the software and your work gets affected.

You have to shut down the software when this error occurs in your QuickBooks. This error usually occurs when your client workstation tries to reach the server or when you try to open the server. You get the following error message:

The software has encountered a problem and needs to close

Causes Behind This POS Error

  1. System requirements are not up-to the mark.
  2. Damaged server
  3. Client workstation could not locate the server on the network
  4. Tight Windows security
  5. Damaged installation of POS installation application

How To Resolve The Error?

You need to make sure the following things before going on the solutions:

You can reboot your system because it usually resolves the connection issues between workstations. Also restart client and server workstations before proceeding. Follow the below mentioned steps in order to solve the issue:

Solution 1: Rename The WS Activity File

To unhide the hidden folders on your computer:

  • Open the Windows Explorer
  • Click on Organize and then go to the Folder and then Search Options
  • Click on View tab > Show hidden files and folder > Tap to remove the Hide protected operating files checkbox
  • If you get any warning message then click on Yes and then click on OK
  • Open the Windows Explorer and follow the given path: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks Point of Sale XX\Ini\.( win7 C:\ProgramData\Intuit\QuickBooks Point of Sale vXX\Ini)
  • Click on WSActivity and then select Rename
  • Change the name to OLDWSActivity and then save the changes
  • Run QuickBooks POS application.

Solution 2: Remove The Contents Of The Entitlement Client Folder

  • Open the Windows Explorer
  • Click on Organize and then go to the Folder and then Search Options
  • Click on View tab > Show hidden files and folder > Tap to remove the Hide protected operating files checkbox
  • Click on Yes if you see a warning message and then click on OK
  • Go to the path C:\Program Data\Intuit\Entitlement Client\v6.0
  • Click on arrow next to each folder listed to find out
  • Click on the first file that you see in the folder
  • Click on Delete and then click on Yes
  • Do the same for all additional file in v6.0 folder
  • Run QB Point of Sale and finish the registration process again

Solution 3: Verify Windows User Account Control Settings

The User Account Control manages the automatic installation of programs and unexpected modifications in the settings. Your computer might fall into security risk if you disable the User Account Control. Follow the below steps in order open the UAC settings:

  • Click on Start and enter User Accounts in the search field
  • Click on the Change User Account Control settings

Solution 4: Reinstall POS application After Renaming The Entitlement Client Folder

  • Uninstall QuickBooks Point of Sale
  • Modify the name of entitlement client folder
  • Install QuickBooks Point of Sale again into your computer.

Intuit has recommended the last step to edit the host file to straight to the client work area to the server manually. Perform this step only if you were not able to fix the issue by the other solutions because this process requires technical knowledge. You can also contact a technical expert to fix this issue for you.

Contact QB Point Of Sale Experts For Support

In case if you are still getting the error then you can contact the QuickBooks Technical Support by Intuit. If you could not contact the customer support then you can also look for the best alternative. is one such organization which can help you in getting rid of any issue related to QuickBooks. You are assured to get instant and best support with minimum waiting time. You can contact them through their toll free number +1-866-701-7446.


QuickBooks Keeps Crashing During License Checking: 4 Solutions To Fix The Issue

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