QuickBooks Error OLSU-1024 or OLSU-1022

QuickBooks Desktop comes with so many different accounting features and Bank Feeds is one of them that allows you to add and use your bank account within the QuickBooks software. With this, you can process a transaction, pay your employees, download your bank statements, etc. QuickBooks Bank Feeds is a completely different process in QuickBooks and the majority of QB users use it. But sometimes you can encounter some errors and issues in the QuickBooks related to the Bank Feeds issues. QuickBooks Error OLSU-1024 or OLSU-1022 that occurs when you try to create an account for Bank Feeds in QuickBooks and you get the following error message:

An error occurred while updating the branding files! Please restart the Online Banking Setup Wizard to initiate the update process again.

This is followed by:

OLSU-1024 or OLSU-1022

There can be various factors due to which this error can occur and one of them is the Financial Institution Directory is not updated to add your bank information or it is not saved in the required location.

If you are getting any other error related to online banking in QuickBooks, you can visit QuickBooks Error OL-200, OL-202, OL-206, or OL-226.

Resolving QuickBooks Banking Errors

There are multiple solutions to this issue. If the first one solves your issue, then you don’t have to go to the next solution. For the best results, we recommend performing steps in the shown order.

Solution 1: Update QuickBooks to the latest release

You need to update your QuickBooks software to the latest release.

Solution 2: Update the Financial Institution directory to the most recent version

• Open the Windows Explorer by pressing Windows + E
• Navigate to the folder – C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist.
• Locate the txt file and right-click on it.
• Select Rename from the drop-down list and change its name to old.
• Right-click on the QuickBooks version to get the latest file.
• Now, from the pop-up menu, select Save Target As/Save Link As.
• On the Save As window, choose Desktop for the file location and click on Save.
• (Optional) If the download finishes, click on Close.
• Create a copy of the fidir.txt to correct the filist folder:
  • Right-click the fidir.txt file click on Copy from the drop-down options.
  • Open the Windows Explorer by pressing Windows + E
  • Navigate to the filist folder: C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist.
  • Now, press the CTRL + V keys to paste the file. The fidir.txt file will be visible in the desktop folder.
  • Open QuickBooks Desktop and set up the account.

Solution 3: Repair QuickBooks

• Open the Windows Explorer by pressing Windows + E
• From the menu bar of folder, click on Uninstall or change a program.
• Choose QuickBooks from the program list and then click on Uninstall/Change.
• From the QuickBooks installation wizard:
  • Click on Next and then select Repair.
  • Choose Next > Repair > Finish.

If you still get the issue even after repairing QuickBooks, you need to reinstall QuickBooks using clean install.

Solution 4: Edit the fidir.txt preferences

• Open the Windows Explorer by pressing Windows + E
• Navigate to C:\ProgramData\Intuit\QuickBooks 20XX\Components\OLB\branding\filist.
• Locate the txt file from the folder and right-click on the same.
• Click on Properties from the drop-down list.
• Mark the read-only
• Try to create an account for Bank Feeds again.

Contact Us For Further Assistance

The provided solutions should be helpful for you in resolving the QuickBooks Error OLSU-1024 or OLSU-1022 easily.

You can get additional solutions for all the QuickBooks banking errors at: Fix OL and OLSU Bank Feeds Errors In QuickBooks Desktop.

If you are not able to resolve this error manually or you require any kind of assistance from our technical support department, contact us at our QuickBooks Support Phone Number +1-866-701-7446 and get your issues resolved straight away.