QuickBooks has provided some great accounting solutions to the small and medium scaled businesses from more than a decade. It’s a great accounting solution but it is also true that the software is prone to error. It is surrounded by so many errors that can appear due to different causes. QuickBooks Error 6130 is one such error which is related to the company file. This error comes up with an error message that says:
QuickBooks Error 6310, 0 is trying to access the company file, but cannot contact the database
Main causes of the error code 6310 are as given below:
- Company file is either damaged or corrupted
- Another user has opened the same company file
- Antivirus program or firewall installed in the system
We also fix other QuickBooks Company file errors or 6000 series errors like QuickBooks Error 6150, QuickBooks Error Code 6000, 77, QuickBooks Error 6000 832, QuickBooks Error 6000 80, QuickBooks Error 6144 82, QuickBooks Error 6210, QuickBooks Error -6190, -816, QuickBooks Error Code 6213
Steps To Fix QuickBooks Error 6310
We have mentioned three different methods to fix the error code 6130 in QuickBooks. You need to follow the steps sequence wise to get the best results:
Solution 1: QuickBooks File Doctor Tool
- Go to the official website of Intuit and download the QuickBooks file doctor tool
- Install the tool in your computer properly
- Run the tool and start scan
The tool will automatically find the issues that are causing the issue and fix them. Also it is advised to create a backup of your files because it may cause damage in the company file and if you are unable to create backup of the company file then you are advised to not to perform this step and go on to the next step.
Solution 2: Rename The .TLG File
- Open the Windows Explorer in your system
- Go to the folder where the company file is stored
- Search the .tlg extension file.
- Right click on the file and from the drop-down list, select Rename
- Give a new name to the file
- Open the company data file and create a QuickBooks backup
Note: You should not delete the .tlg extension file because it helps you in recovering the lost data.
Solution 3: Restore The Backup File
If you were not able to access the data file and the database manager service is not functioning then you can try to reboot your computer. Then restore the recent backup for the file. Restoring the backup file will help you in resolving the error code.
Make sure that before creating a backup, QuickBooks Database Manager is active. To do so, follow the below steps:
- Right click on the My Computer
- Click on the Manage option from the drop-down list
- Now from the Computer Management, go to Services and Applications
- Click on Services and all the services will get displayed in alphabetical order
- Right click on the QuickBooks DB service from the service list which is applicable for your QuickBooks version.
- QuickBooksDB – for QuickBooks 2006
- QuickBooksDB17 – for QuickBooks 2007
- QuickBooksDB18 – for QuickBooks 2008
- QuickBooksDB19 – for QuickBooks 2009
- QuickBooksDB20 – for QuickBooks 2010
- QuickBooksDB21 – for QuickBooks 2011
- QuickBooksDB22 – for QuickBooks 2012
- QuickBooksDB23 – for QuickBooks 2013
- From the menu, go to the Properties
- Click on Start from the General tab
Now you can restore your backup in a new file.
Still Getting The Error?
All the steps mentioned above in the article will help you in resolving the error code 6310 in QuickBooks. Some of them are a bit complex and requires technical knowledge. In that case, you can contact the technical support team of QuickBooks. You can also get connected with the Intuit certified ProAdvisors of getsupportnumber.com if you are looking for instant resolution of your issues. Just dial the toll-free number for support +1800-324-6955.