What Is QuickBooks Error -6000, -83?

If you are facing QuickBooks Error -6000, -83 and looking for the solution steps to resolve it then this is the place for you. This error code is basically related company file issues and it one of commonly faced error from the 6000 error code series. You get the following error message whenever you get this error:

An error occurred when QuickBooks tried to access the company file. Please try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -83).

You do not have sufficient permissions to the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.

Causes Of QuickBooks Error 6000, 83

Main causes of QuickBooks Error 6000, 83 are as follow:

  • Trying to convert a company file from an older version over a network
  • QuickBooks installation files are missing
  • Your network server, Windows user or QBDataServiceUserXX does not have appropriate permissions to access the company file.
  • Firewall settings are restricting you to open QuickBooks company file.
  • The Windows operating system is not an U.S or Canadian version or English is not set as your default language.
  • The file extension may be .QBM or .QBW.ADR

Resolve QuickBooks Error -6000, -83

The steps that you perform to resolve the error depend on the task that you were doing when QB Error -6000, 83 occurred on your screen. We have provided multiple solution steps as per the possible scenarios. Steps to resolve QuickBooks Error Code -6000, 83 are as give below:

If you were opening your company file which is stored on a Windows server

Important: If you are on network then you can copy the affected company files to the desktop of your local computer and then open the file. Doing this can resolve your issue in case if the folder where company file is stored is damaged. If the error is still around, head to the main solution steps.

Solution 1: Use The QuickBooks File Doctor Tool

  • Open the internet browser and go to the official website of Intuit.
  • Download the installation file of QuickBooks File Doctor Tool
  • Perform a clean installation of the tool and run the tool
  • Run the tool and it will automatically detect the issues and optimize them accordingly.

Solution 2: Disable hosting on all workstations that access the file over the network

If you use QuickBooks Desktop on more than one system then you need configure just a single system to host the company file. Follow these steps to turn off hosting on all workstations.

  • Run QuickBooks and go to File > Utilities and then:
    • Host Multi-User Access – It means that the company file is not hosted in this computer and you can go to the next computer.
    • Stop Hosting Multi-User Access – Click on the option, then:
      • Click on Yes to confirm that you want turn off hosting on this system
      • Click on Yes on the Company file must be closed window and move on to the other system.

Solution 3: Manually fix Error -6000, -83

You need to resolve the QuickBooks Error -6000, 83 manually. Initially, you have to upgrade your QuickBooks to the latest update.

Check permissions to access the company file

  • Check the folder permissions and make sure that they are set up appropriately.
  • If not then set the folder permissions.

Scan the company files

Perform a scan of the folder where the company file is located to make a new .ND file.

  • Go to Start > All Programs > QuickBooks > QuickBooks Database Server Manager
  • In the database server manager, click on Add folder to go to the folder where your company file is stored.
  • Click on Scan

Configure QuickBooks Desktop files for firewall or security software

Intuit does not provide support for firewall related issues because there are various firewall applications. You need to contact the service provided.

Verify hosting on your systems

If you are on a network then the QuickBooks Database Server Manager must be installed in the host system and the hosting features must be enabled.

  • Run QuickBooks and go to File > Utilities and then:
    • Host Multi-User Access – It means that the company file is not hosted in this computer and you can go to the next computer.
    • Stop Hosting Multi-User Access – Click on the option, then:
      • Click on Yes to confirm that you want turn off hosting on this system
      • Click on Yes on the Company file must be closed window and move on to the other system.

Sever

  • Open the Task Manager and go to the Processes tab
  • Now, locate the exe process from the list.
  • If the QBDBMgrN.exe process is not available on the list then make sure that the QuickBooksXX service is on the computer and started:
    • Log in to the system with administrator rights
    • Press Windows + R keys to open the run command
    • Type msc and hit Enter
    • Locate the following service for your version of QuickBooks Desktop:
      • QuickBooks 2018: QuickBooksDB28
      • QuickBooks 2017: QuickBooksDB27
      • QuickBooks 2016: QuickBooksDB26
    • Make sure that the startup type is Automatic and that the service is activated.
      • If the service is not activated then click on Start.
      • If the startup type is not Automatic, double-click the service and from the Startup type drop-down, select Automatic.
    • In the QBDBMgrN.exe row, verify that the entry in the User Name column is correct.
      • For QuickBooks 2018, the entry should be QBDataServiceUser28.
      • For QuickBooks 2017, the entry should be QBDataServiceUser27.
      • For QuickBooks 2016, the entry should be QBDataServiceUser26.

Open your company file from a different location

  • Open the company file from the hosting computer
    • Copy the file to another location if the Server Install only is installed on the hosting system
    • Open the company in which you are getting QuickBooks Error 6000, 83
      • If the company file opens in this system then you need to verify your company file.
      • If you can’t open the company file, then move on to the next step.
    • Rebuild your company file if you are asked to.
  • Copy file to another location.
    • Go to the folder where the company file is stored
    • Right-click the file name and click on Copy from the list.
    • Paste the file on your desktop.
    • Try to open the file from desktop. If the error still persists, then your company file is damaged and you need to perform the following steps:
      • Restore a backup company file
      • Recover lost data with QuickBooks Auto Data Recovery.
    • If the company file opens successfully then go back to the original location of the file.
      • Open the folder where the original (damaged) company file is stored and rename the file. You need to add OLD or DAMAGED in the file name prefix.
      • Close QuickBooks.
      • Copy the company file from the desktop and paste it to the folder where it was originally stored.
      • Open QuickBooks and open the company file from its original location.

Solution 4: Edit the hosts file

Edit Windows hosts file on the workstation with the correct IP address and name of the Windows Server.

You were opening your company file that is stored on a Linux server

The following solutions are intended to be performed by a system administrator who is familiar with the Linux operating system, understands network operations, and has permissions to properly install and configure the QuickBooks Enterprise Solutions Linux Database Server Manager.

Solution 1: Verify Connection

  • Configure the Linux Database Server Manager to specify the directory in the Initord.conf file. Then restart the QuickBooks Enterprise Solutions application on the Windows user.
  • Ping the server:
    • Press the Windows + R keys to open the run command
    • Type CMD and hit enter.
    • In the command prompt, enter Ping(Name of Linux Server) and press Enter.

Solution 2: Edit the hosts file

Modify the Hosts file on the system with appropriate IP address and name of the Linux Server

  • Close QuickBooks Desktop.
  • Open the Windows Explorer by pressing the Windows + E keys
  • Go to folder C:\ > Windows folder > System32 folder > drivers folder > etc.
  • Open the hosts file through Notepad.
  • Change or add the IP address of the server after the last IP address listed.
  • Enter the name of the server
  • Save the file, then try to open your company file.

You were creating a back up

  • Create a new folder in the C drive
  • Create a manual backup and save it on the folder that you’ve recently created.

Note: You can press the F1 key to know more about the Backup company files.

You were restoring your company file

Solution 1: Change the file extension

When you restore a backup, it will create a company file with a .qbw extension. In case if the backup creates .qbm or a .adr extension then you need to rename the file extension .qbw and try to open the same file. For example, rename My Company Name.qbm to My Company Name.qbw.

Note: You can change your Windows settings to make the file extensions visible.

  • Open QuickBooks software and go to the Product Information window by pressing the F2
  • Select and copy the file location from the Product Information window.
  • Close QuickBooks.
  • Go to the location of the company file
  • Right-click the file name and from the drop-down list, click on Rename
  • Provide a new name to the file and hit enter.

Note: If Windows prompts you to confirm that you want to rename the file, verify that you have entered the new file name correctly and click Yes.

Solution 2: Check for problems in your file name and file path

QuickBooks looks at the full file name and path when restoring a backup. Eliminate very long paths and special characters:

  • Acceptable: C:\Users\Fred\My Documents\QuickBooks data\Company Name.qbw
  • Unacceptable: Business\Fred\Fred’s Documents\My Business $.Business – The quotation mark (‘) and the dollar sign ($) are special characters. The Fred’s Documents folder and the My Business $.qbw file should both be renamed.
  • Go to File > Open or Restore Company > Restore a backup copy
  • Click on Next.
  • Select Local backup and click on Next.
  • Go to the backup file [Companyname].qbb then select Open.
  • From the Open and Restore a Company window, click on Next.
  • In the Save Company File window, remove any special characters or spaces in the File Name field, then select Save.

Technical Support For QuickBooks

Follow all the provided steps properly to eliminate the error code 6000, 83 in QuickBooks permanently. However, you can get in touch with our QuickBooks Support Phone Number +1855-565-6250 toll-free in case if the error is still around in your QuickBooks software.

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QuickBooks Error -6000, -83

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