QuickBooks Connection Diagnostic Tool helps you in troubleshooting the unexplained errors that you can receive while opening a QuickBooks Company File in an environment where a number of users make use of it at the same time. It is efficient to resolve networking error and multi-user errors that generally occur when you try to access a company file.

The tool is especially helpful in resolving the H series errors and 6000 error series such as 6000 -832, 6000 -77, 6000 -304 etc. The connection diagnostic tool provides you an appropriate connection between QuickBooks, QuickBooks database manager and QuickBooks company records. The tool can also be used to resolve the errors that you receive when you install the QuickBooks Desktop.

How To Use The QuickBooks Connection Diagnostic Tool

You can download the setup file of the QuickBooks Connection Diagnostic Tool from the official website of Intuit. Install the tool in your system properly and double-click on the tool icon to run it and follow the provided troubleshooting steps:

Diagnose Connection Tab

The diagnose connection tab allows you to test the computer to make sure that the company file can be accessed from a computer which is configured as single-user or multi-user mode. The error can appear if the permissions are not set appropriately or the firewall or ports are blocked.

Firewall Status

The Firewall Status section shows you the basic instructions and information about the firewall settings.

Test Connectivity

The Test Connectivity section allows you to check the connectivity of your workstation

You can follow the below mentioned steps in order to test the connectivity of your computer:

  • Click on the Company File button to locate your company file
  • Linux systems only if the network is in Alternate mode, select the Change Hosting Server check box

The status will show up in Green (no issue detected) or Red (issue detected) after you run the test.

  • Click on the Test Connectivity button
  • If the file Open Status shows up in Red then the Advanced section will show all the checked areas. Click on What do these mean?
  • Once the issues fixed, run the tool again to see if there is any other issues
  • If the File Open Status shows up successful on the server then you have to repeat the above steps in all connected computers.

The QuickBooks Connection Diagnostic Tool is designed in a way that it automatically identifies and resolves issues with the following components:

  • Net Framework
  • C++

Solution 1: Use the QuickBooks Install Diagnostic Tool to troubleshoot the Microsoft.Net Framework, C++, MSXML issues.

Solution 2: Install the latest Windows Updates

Solution 3: Manually fix the Microsoft component issues

Solution 4: Reinstall QuickBooks in Selective Startup

Get Support For QuickBooks Diagnostic Tool

QuickBooks Connection Diagnostic Tool allows you to fix your runtime errors automatically but sometimes you may face some issues in the tool itself. You also can face some issues in using the tool as it can be a bit complex to use if you don’t have much knowledge about QuickBooks. In such cases, you can contact us by calling our QuickBooks Support Phone Number +1-866-701-7446 toll-free. Our highly experienced QuickBooks ProAdvisors are available 24×7 to assist you and to provide you the best possible solution for your QuickBooks issues.


QuickBooks Connection Diagnostic Tool

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