Payroll Can’t Work Due to QuickBooks Service Server Error

Sometimes you get on-screen errors such as “Connection Error” or “Payroll Service Error” or even “QuickBooks Desktop Has Encountered a Problem While Sending Usage Data.” This error can restrict you to do your work when you are trying to process payroll data or make direct deposit paychecks. In this article, we will be discussing about the solutions for this issue.

Why Payroll Suddenly Stopped Working QuickBooks

Main Causes for these errors:

  • Invalid Security certificate
  • Multi-user mode option is used to send the paychecks
  • Network has time out and QuickBooks Desktop is unable to reach the server
  • Internet connections issues.
  • Personal firewall settings and internet security
  • Incorrect system Date and Time

As a business owner, you don’t want your employees to get affected by this payroll error so you must look for the quickest way to solve this error. Below, we have mentioned step by step procedure to fix this error. Also, if you want a quick resolution of this error then, calling getsupportnumber.com’s QuickBooks Payroll Support Phone Number is the best possible way to do so.

Get Fix Nothing Happen When Click “Pay Employees”, Epay & Other Option QB Payroll

In case you are on network

Step 1

  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Choose General Tab
  • From the Browsing History section, Choose Delete
  • Click on Delete
  • Choose Temporary Internet Files and Website Files (Make sure that you don’t select cookies to delete)
  • Click on Delete and the OK.

Step 2

  • Run the command prompt and flush the DNS
    • For Windows XP users: Click on “Start” and then “Run”
    • For Windows Vista or Windows 7 users: Select “Start” and then “All Programs” >  “Accessories” > Run.
  • Enter CMD
  • A command prompt screen will appear
  • Enter ipconfig/flushdns
  • Press Enter Key

Try to send payroll to see if whether you have resolved this issue or not.

In case you are not on network

  • Restart your system
  • For the command prompt and flush the DNS
    • For Windows XP users: Click on “Start” and then “Run”
    • For Windows Vista or Windows 7 users: Select “Start” and then “All Programs” >  “Accessories” > Run.
  • Enter CMD
  • A command prompt screen will appear
  • Enter ipconfig/flushdns
  • Press Enter Key

Now try to send payroll. If not successful, follow the below mentioned steps.

  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Choose General Tab
  • From the Browsing History section, Choose Delete
  • Click on Delete
  • Choose Temporary Internet Files and Website Files (Make sure that you don’t select cookies to delete)
  • Click on Delete and the OK.
  • For the command prompt and flush the DNS
    • For Windows XP users: Click on “Start” and then “Run”
    • For Windows Vista or Windows 7 users: Select “Start” and then “All Programs” >  “Accessories” > Run.
  • Enter CMD
  • A command prompt screen will appear
  • Enter ipconfig/flushdns
  • Press Enter Key

Try to send payroll again and if you are still not able to do it, follow the below mentioned steps:

  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Click on the Advanced tab
  • Go into the Security section
  • Unmark the following boxes
    • Publishers revocation
    • Server certificate revocation
  • Click on OK
  • Restart your computer

Again try to send payroll it should be successful now.

Help For Trouble QuickBooks Payroll Not Working Issue

Hopefully the article will be helpful for you and you will be able to send payroll again. But in case if you are still getting this issue or you are having some other issues with QuickBooks then you can call us at our QuickBooks Support Phone Number +1-866-701-7446.

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Payroll Not Working In QuickBooks

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