QuickBooks Payroll is a subscription-based service that activates the Payroll services in your QuickBooks Desktop. It comes with three different versions and you can select any of the version as per your business requirements. However, there can be some instances when you can face several issues in QuickBooks Payroll that can restrict you from working on your accounting task. You can get the following error message while working with QuickBooks Payroll:

“The File You Specified Cannot Be Opened” And “The File Exists”

This article will provide you the complete resolution for these QuickBooks Payroll issues. You can also contact us at our QuickBooks Payroll Support Phone Number +1888-396-0208 if you want an instant solution for your issues.

If you are getting these errors while processing payroll then you don’t have to worry at all because you may face these issues when you try to update payroll, pay scheduled liabilities, or open state or federal forms.

How To Resolve QuickBooks Payroll Errors?

You can follow the below-mentioned steps to resolve the “file you specified can’t be found” error in your QuickBooks Payroll.

Solution 1: Download and use the QBRefresher Tool

You can face several issues when some background QuickBooks processes get stuck. You can use the QBRefresher tool to perform a quick-fix. You can download the tool from the following link:

Download Now

  • Once you download the installation file of the tool, install it on your system properly.
  • Finish or close all the on-going QuickBooks tasks.
  • Close QuickBooks Desktop and all its related processes. You can use the Task Manager for it.
  • Now, run the QBRefresher tool.
  • Perform all the on-screen prompts as instructed and the tool should run for around 30 seconds.
  • Once the process finishes, try to run QuickBooks and then process your payroll.

If the error is still around, navigate to the next solution.

Solution 2: Update Windows Permissions

  • Open the Windows Explorer by pressing Windows + E
  • Navigate to the folder that contains the QuickBooks Program file.
  • Locate and right-click on your QuickBooks company file.
  • From the drop-down list, click on Run as administrator

If the error is still around, navigate to the next solution.

  • Right-click on your QuickBooks Company File and select Properties from the drop-down list.
  • Navigate to the Security section and then click on Edit.
  • Click on Add and type Everyone in the window.
  • Click on OK.
  • Mark the Full control checkbox in the Security window and then click on OK.
  • Click on Add and then type in Users in the window.
  • Click on OK.
  • Mark the Full control checkbox in the Security window and then click on OK.
  • Click on Apply and then OK to save changes and close the window.

For more information, you can visit to: Add, Edit Or Create Windows Users With Administrator Rights For QuickBooks Desktop.

Solution 3: Adjust Your User Account Control Settings

You can temporarily turn off your User Account Control (UAC) and then restart to check your security settings.

If you not getting the error now, then it means your security settings are blocking the payroll process. You can adjust your settings to run payroll your system.

If the error is still around, navigate to the next solution.

Solution 4: Update QuickBooks Desktop

Sometimes an older version of QuickBooks Desktop can also lead to this error. You need to update your QuickBooks software to the latest version and update your QuickBooks Payroll Tax Table as well.

Once you are done with the update, you need to configure your firewall and Internet security settings. You need to make sure that QuickBooks Desktop as the appropriate rights to run on your system.

To know more about setting up the folder permissions for QuickBooks, visit: Set Up Folder And Windows Access Permissions To Share Company Files.

Tip: It’s a good idea to update QuickBooks Desktop regularly.

Technical Support For QuickBooks Payroll

The provided solutions should help you in resolving the QuickBooks payroll errors. In case if you are not able to resolve the error by following the steps provided in this article then it might be possible that your QuickBooks data files are either damaged or not available in your system. In such situations, resolving the error manually can become a bit complex. To remove the complexities, you can connect with the QuickBooks Support Phone Number +1888-396-0208 where you can get an instant solution for your errors and issues.

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How To Fix QuickBooks Payroll Errors: “The File You Specified Cannot Be Opened” And “The File Exists”

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