QuickBooks is a leading accounting software program specially developed for small and medium-sized businesses. QuickBooks comes with a variety of versions according to the nature and size of the business like QuickBooks, QuickBooks Premier, QuickBooks Enterprise, QuickBooks Online and QuickBooks Accountant. There are various error codes and issues in the QuickBooks software that can be a bit frustrating for you. Most of the errors in QuickBooks software represent a particular type of issues and usually, they are a part of an error series such as 15XXX series, PSXXX series, 6000 XX series etc. In this article, we will be discussing how to fix QuickBooks -6000 series error. The error codes from this series represent issues related to your company files. These error codes generally occur while opening your QuickBooks company file. In the below list, we have mentioned almost every error from the 6000 series that you can face:

Errors Possible Cause
-6176, 0 Firewall is blocking the connection between the two computers
-6000, -107 The .TLG file is corrupted
-6000, -1076 QuickBooks installation is corrupted
-6010, -100 A computer that is not the server is hosting the company file
-6138, -105
6210, 0
-6189, -83
-6190, -83
-6012, -1061 Incorrect network setup
-6144, -82
-6000, -82
-6129, -101 Incorrect folder permission or if the QB Database Server Manager is not working properly
-6190, 816 Another user is logged in to the company file in single user mode.
It can also be a mismatch between the transaction log file (.tlg) and the company file (.qbw)
-6190, -85
-6190, -82
-6000, -832 This error normally occurs when hosting is turned on or the .ND file is not working properly
-6144, -304 When you start QuickBooks or open your company file and sometimes this happens on a sample file
-6190, 1005
-6189, 1005
-6000, -305 Incorrect network setup or it could be that the company file is damaged
-6073, -816 Multiple computers are hosting the file or it could be firewall settings are blocking the connection or it could be the file is damaged.
-6144,-103 The .ND file has an incorrect path to your company file or if the Windows user account used by QuickBooks Database Manager is damaged.
-6144, 0
-6120, 0 One of the work stations is hosting the company file or the firewall port 8019 is blocked.
-6087, 0 This error occurs when opening the file locally.
-6131, 0
-6147, 0 You receive this error when you open the company file or restore a company backup (.QBB)

Important: Make sure that your QuickBooks software is updated to the latest release and for initial fixes you can use the QuickBooks File Doctor Tool. This tool is capable of troubleshooting the company file issues.

Resolving QuickBooks 6000 Error Codes

Most of the errors from the 6000 series can easily be fixed by following some basic guidelines provided by Intuit. In this article, we will provide you process that you need to perform in order to resolve 6000 errors in QuickBooks. These errors can occur in both local and network so we have provided solutions as per the situations.

If you are opening the company file on a local system then follow the below mentioned steps:

Solution 1: Rename the .ND and .TLG files

The .ND and .TLG files are part of your QuickBooks files. These files are known as the configuration files that help QuickBooks to access a company file in a network or multi-user mode.

You may face some errors if these QuickBooks files get corrupted or damage. Renaming these files can resolve the error easily because when you rename the current files it will automatically create a new .TLG and .ND files.

  • Open the windows explorer and go the folder where your company files are stored.
  • Locate the files with the same file name as your company files but with extensions .ND and .TLG.
    • qbw.nd
    • qbw.tlg
  • Right-click on each file one by one and select Rename from the drop-down menu.
  • Add the word OLD at the end of each file name. For example: company_file.qbw.nd.OLD
  • Try to open the company file to see if the error is resolved or not

Solution 2: Open a sample company file

Opening a sample company file will allow you to test if the issue is occurring in the company file or in the QuickBooks software. If the sample company file doesn’t open and it throws the same error then it means the QuickBooks installation is damaged and needs to be repaired immediately. For this, you can dial our QuickBooks Payroll Support Phone Number +1888-396-0208.

  • From the No Company Open section, click on Open a Sample File and select any file from the list.
  • If the sample file opens, it means that the company file is corrupt and you need to proceed to the third solution.

Solution 3: Copy the QuickBooks file on the Desktop

By copying the file on the desktop and opening it will help you in testing if there is an issue with the location of the company file. If the file opens from the desktop then it means that the location where the file was stored earlier is damaged. If the file still couldn’t be accessed then it means that the file is probably damaged.

  • Open the windows explorer and go the folder where your company files are stored.
  • Locate the file with .QBW extension and right click on the same.
  • From the drop-down list, select Copy and Go to Desktop. Paste the file there.
  • While holding down the control key, open QuickBooks so you are directed to the No Company Open window.
  • Click on Open or restore an existing company. Browse to the desktop and find the company file you copied and open.
  • If the error is still around then head to the solution 4.

Solution 4: Restore a backup

If the company file did not open even after changing its location then you need to restore a backup copy of your company file to make sure that the issue is with the current company file.

If you experience an error while restoring the backup, follow these steps:

  • Make sure your computer is not hosting.
    • Open QuickBooks and then open the company file.
    • Go to Files > Utilities. If the Stop Hosting Multi-User Access option is available then:
      • Click on the Stop Hosting Multi-User Access.
      • Tap on Yes in the Stop hosting multi-user access
      • Click on Yes in the Company file must be closed window.
    • Make sure that the path to your company file does not exceed from 210 characters.
      • Navigate to the location of the company file.
      • From the address bar, copy the folder path.
      • Paste it on your notepad and count the character including the spaces. For example: C:\Documents and Settings\All Users\Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 2018\Sample_company_file.qbw is 125 characters.
    • Try to restore the company file.
    • If the error persists, proceed to solution 5.

Solution 5: Use ADR to restore your backup

If you are sure that the company files stored in your system then you need to recover the lost data with QuickBooks Auto Data Recover.

If you are opening the company file on a local system then follow the below-mentioned steps:

Solution 1: Check if Hosting is turned on, on all workstation

You must have one PC/Server to host the company files.

  • Press the F2 key to open the product information window
  • Locate Local Server Information. Hosting should be turned off.

Solution 2: Rename the .ND and .TLG files and restart/rescan the Database Server Manager

The .ND and .TLG files are part of your QuickBooks files. These files are known as the configuration files that help QuickBooks to access a company file in a network or multi-user mode.

There can be various error if these QuickBooks files get corrupted or damage. Renaming these files can resolve the error easily because when you rename the current files it will automatically create a new .TLG and .ND files.

  • Go to the folder where your company files are stores.
  • Locate the files with the extensions .ND and .TLG and right click on them.
  • From the drop-down list, click on Rename and add OLD at the end of each file

The Database Server Manager hosts your QuickBooks company file. In case of any error, it is recommended to restart the DBSM and rescan the QuickBooks file after renaming the files.

  • Restart DBSM, then rescan the company file.
  • Go to Start > All Programs > QuickBooks > QuickBooks Database Server Manager.
  • Click on Scan folders tab.
  • Select Add folder (if no folders are visible). Else, select the folder with the files, then click on Scan.
  • Make sure that you see “QuickBooks company files found” at the bottom.
  • Try to open the company file again.
  • Open QuickBooks again and try to open your company file.

Solution 3: Open a sample company file locally installed on a workstation

Opening a sample file allows you to test if the error is occurring due to the corrupt company file or the corrupt QuickBooks installation. If you get the same error while opening the sample company files then the installation of QuickBooks software is damaged and you need to repair it.

  • Click on Open a Sample File from the No Company Open
  • If the file opens then the company file is corrupted and you need to repair it.

Solution 4: Open the company file locally

Try to open the company file on your local system. This allows you to check if there are some issues with the location file or not. If the file opens up after saving it to the desktop then the location where the file is stored is damaged. There are also possibilities that the folder is too deep and software couldn’t reach out to it.

  • Go to the folder where the company file is located.
  • Locate the company file with .QBW extension and right click on the file.
  • Click on Copy and then Paste it to desktop.
  • While holding down the control key, open QuickBooks so you are directed to the No Company Open window.
  • Click on Open or restore an existing company and browse to the desktop to open the copied company file.

Solution 5: Close all QuickBooks processes

  • Log in to the server system with administrator rights
  • Open the task manager by pressing Ctrl + Shift + Esc to bring up the task manager.
  • Go to the Processes tab
  • Close all the tasks related to QuickBooks.
  • Try to open the company file in multi-user mode.

Solution 6: Check the folder permission manually

The error can also occur because the folder that contains the company file doesn’t have appropriate permission. You need to check your folder permissions to share company files. Try to open your file again. However, If you are still getting the same error, proceed to solution 7.

Solution 7: Configure firewall ports and Anti-Virus Software

There can be situations when the security software or windows firewall restricts the QuickBooks company file to open. In such scenarios, you need to disable the windows firewall and installed anti-virus software and then try to open the QuickBooks company file.

Follow The Steps Carefully or Contact Or ProAdvisors

Technical Support For QuickBooks Company File Errors

The above-provided steps will help you in getting rid of any error from the 6000 error series. In case if you are still facing the same issue then you can get in touch with our technical support team of getsupportnumber.com by dialing the toll-free QuickBooks Support Phone Number +1888-396-0208.

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Fix QuickBooks -6000 Series Error

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