In this article, we will provide you the steps to resolve the error “There was a problem with your update,” error code TD500. This error occurs while processing a credit card in QuickBooks Desktop. There can be multiple causes for this error and multiple installations of QuickBooks on your system is one of them.

Fix error TD500: There Was A Problem With Your Update

You can resolve TD500 error in QuickBooks by following the steps provided in this article so that you can process your payments again and get back to business. In case you require any kind of help, you can contact our support department at QuickBooks Customer Service Phone Number +1888-346-0234 to get an instant solution for your issues.

How To Resolve QuickBooks Error TD500?

Option 1: Uninstall QuickBooks 2016 And Install The Repair File

You can choose this option to resolve the error if you don’t use QuickBooks 2016 version. Only uninstalling QuickBooks version won’t remove all your company files.

  • From the home page of QuickBooks, press the F2 You should the exact version of QuickBooks you are in.
  • Close QuickBooks. If there are other installation of QuickBooks as well, close them too.
  • From the Start menu of QuickBooks, open the Control Panel.
  • Now, navigate to the Programs and Features or Uninstall a Program
  • Choose QuickBooks Desktop 2016 or QuickBooks Enterprise 16.0 and then click on Uninstall/Change. Perform all the onscreen prompts. If this option is not available, sign out from the current Windows user and sign in with administrator rights.
  • Once the program is uninstalled, download the repair file and save it on the desktop.
  • Double-click on the file.
  • Now, right-click on quick books_fix_tdtool.bat and choose Run as Administrator from the drop-down options.
  • Once it finishes its process, run the QuickBooks version that was having issue.
  • Try to process your customer’s payment as usual.

Option 2: Update all your versions of QuickBooks and install the repaired file

  • Make a note of which version of QuickBooks you’re in. You can get this by pressing the F2 key.
  • Close QuickBooks. If you are using multiple versions of QuickBooks, close them all.

Figure out which versions of QuickBooks you have

  • Click on the Start menu
  • From All Programs, scroll down to the Q letter.
  • Press the down arrow for the QuickBooks folder. You’ll see all the versions of QuickBooks installed on your system.

Install QuickBooks updates and repair file

  • Now, open each version one by one and make sure that QuickBooks is updated to the latest release. You can do this by going to Help > Update QuickBooks.
  • Once you are done with updating QuickBooks, download the repaired file save it on the desktop.
  • Double-click on the file.
  • Now, right-click on quick books_fix_tdtool.bat and choose Run as Administrator from the drop-down options.
  • Once it finishes its process, run the QuickBooks version that was having the issue.
  • Try to process your customer’s payment as usual.

Follow The Steps Carefully or Contact Our ProAdvisors

Technical Support For QuickBooks Desktop

The provided solutions should be helpful for you in resolving the QuickBooks Error TD500 and you should now be able to process your customer’s payment without any hassle. However, if you are facing any kind of issue during the process or you require help at any point of time, call us at our toll-free QuickBooks Support PhoneNumber +1888-346-0234 and get your issues resolved as soon as possible.

Fix error TD500: There Was A Problem With Your Update

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