There are various error codes and issues in the QuickBooks software that can hamper your workflow easily. You may have faced some errors while creating or working on an accountant’s copy in QuickBooks. These errors are related to the folder where your QuickBooks company files are stored. Most of the time, it is not clear why the error is actually occurring and what are the procedures to resolve this error. Well, if you are also facing the same issue and want to resolve the issue manually then you’ve landed on the right page as this article will provide you the steps to resolve the issues while creating or working on an accountant’s copy.
Here are some of the most common issues that you can face while creating or working on an accountant’s copy:
Error: Failed or a big red “X” when working on Accountant’s Copy
You may get the following error while the Accountant’s Copy (.QBX) or converting an Accountant’s Copy to an Accountant’s Copy Working files (.QBA):
“Failed” or “QuickBooks has detected an error with your installation. Please Reinstall QuickBooks,”
- Copy your file on your Desktop
- Create a QuickBooks portable company file (.QBM)
- Resolve the data damage on your QuickBooks company file
Error: Not able to create Accountant’s Copy
When you try to create an Accountant’s copy but your system does not have enough space, you may face the following error message:
“Not able to create Accountant’s Copy – to export your company file on drive (letter of the drive). There must be (number of kilobytes) space on the drive (letter of the drive). There is only (number of space) amount of space available.”
You need to remove the system junk to resolve this issue and to be able to create an accountant’s copy. If the error is still around, you can connect with us at Intuit QuickBooks Support.
Error “Specified database is invalid” or “Invalid database server command line” when opening an Accountant’s Copy or Portable file
This error can occur due to the improper folder permissions or the company file is stored on the network.
Solution 1: Copy the file locally
- If you are trying to open the file from a portable drive then you need to copy the company file in your system and then try to open the file.
- If the file is located on a server then you can copy the file to the local workstation or you can perform your task on the server.
Solution 2: Set folder permissions
- Open the Windows Explorer by pressing the Windows + E keys
- Right-click on the folder where the file is stored
- Select Properties from the drop-down list.
- Go to the Security tab and highlight the user which is encountering the error
- Click on Edit
- Select Allow and Full Control
- Click on OK
Error: 6xxx, xx when converting an Accountant’s Transfer file
QuickBooks Error 6000 series is related to the company file errors but if you are getting any error code from this series while converting an Accountant’s Transfer file then you need to perform the below mentioned steps:
Solution 1: Copy the file locally
Perform the same step as you followed for the Error “Specified database is invalid” or “Invalid database server command line” when opening an Accountant’s Copy or Portable file.
Solution 2: Remove the special characters on the file name
- Right-click on the accountant’s Copy file and from the drop-down list, click on Rename
- Now, remove all the special characters and spaces
- Open the Accountant’s Copy file again
Warning: You are backing up an Accountant’s Copy
You may get the following warning message while creating a backup of an Accountant’s Copy Working file:
“You are backing up an Accountant’s Copy. While this is allowed, you must be very careful not to restore this backup over the existing master file. Do NOT deliver this backup to your client.”
For precaution purposes, you need to back up the Working file and use it in case if there are some issues with the original .QBA file. Also, you must not share this file with your clients. You need to export the accountant’s changes for sending the changes back to your clients.
Error: Accountant’s Copy Exist
You may get the following error message while upgrading the QuickBooks company file to a newer version of QuickBooks Desktop:
“Accountant’s Copy exist”
Intuit doesn’t recommend to upgrade a company file with Pending Accountant’s Changes to a newer version of QuickBooks Desktop. It is because you may face issues while importing the Accountant’s Changes after the upgrade. If the Accountant’s Copy was created mistakenly then you need to remove the Accountant’s Copy restriction.
Your reconciliation will roll back
You get this warning message when you try to reconcile accounts after you create an Accountant’s Copy. However, you just want to check that your books are correct then you can continue with the reconciliation but you can either let the reconciliation rollback or enter the Accountant’s Charges manually.
Reconciliation will be retained after the Accountant’s changes are imported if:
- Any of the marked transactions as cleared are not dated on or before the Accountant’s Copy dividing date
- The accountant didn’t do or undo any reconciliation for the same account in the Accountant’s Copy.
Technical Support For QuickBooks Errors
The above-mentioned steps will help you to resolve all the errors related to the Accountant’s copy. However, if you are still not able to create or work on an Accountant’s copy then you must reach out the Intuit customer support team. To do so, you need to dial the toll-free QuickBooks Customer Support Phone Number +1800-567-0425.