Error: QuickBooks Is Unable To Send Your Email To Outlook

QuickBooks accounting software allows you to manage and pay your bills and maintaining transaction reports through the mail. But, sometimes you may face some issues while sharing the transaction reports through mail. This error pops up with the following error message:

QuickBooks is unable to send your email to Outlook. Close any open Outlook windows and try again.

Causes Of Error QuickBooks Unable To Send Your Email To Outlook

Main causes of QuickBooks Unable To Send Your Email To Outlook issue are as given below:

• Wrong or invalid email settings
• dll file got damaged
• QuickBooks is running as an administrator
• Installation of QuickBooks software was damaged
• Installation of Outlook software was damaged
• Outlook is running in the background while sending email through QuickBooks

Resolve QuickBooks Email Issues

Steps to resolve the error QuickBooks is unable to send your email to Outlook are as given below:

Solution 1: Ensure that QuickBooks is not running as administrator

• Right click on QuickBooks icon and from the drop-down list, click on Properties
• Go to the Compatibility tab
• Uncheck Run this program as Administrator

Note: If this program as Administrator is not available, then you need to click on Show Settings for All Users

• Click on OK
• Close the window and restart the QuickBooks software

Solution 2: Ensure that your email preference is properly configured

Note: If you are using Microsoft Outlook with Microsoft Exchange Server then you need to run Outlook and sign in before checking the QuickBooks preference.

• Go to the Edit menu
• From the drop-down list, select Preferences > Send Forms
• Go to the My Preferences tab
• Set Send E-mail using to the point that you prefer
• Click on OK
• If the preference is configured appropriately then follow the steps to toggle it:
  • Go to the Edit > Preferences > Send Forms
  • Select Go to the My Preferences tab
  • Click on QuickBooks E-mail and then click on OK
  • Go to the Edit > Preferences > Outlook
  • Click on OK
• Close QuickBooks and all its related processes
• Restart your system
• Open QuickBooks and try again to email the report or transaction

Solution 3: Ensure that your email preference is set correctly in Internet Explorer

• Close QuickBooks and all its related processes by using the Task Manager
• Open Internet Explorer
• Go to Tools > Internet Options > Programs
• In the tab, check if the right email program is chosen as the default email program. Select the appropriate option and click on click on Apply and then OK
• Close the Internet Explorer
• Run QuickBooks and try to email the report or tractions again

Solution 4: Test and repair your MAPI32.dll

Important: The steps mentioned in this section are very complex and we recommend you perform the steps only if you have good technical knowledge of computer.

Use Word to test MAPI32.dll functionality

• Restart your system
• Open Microsoft Word and go to File > Send > Email as PDF Attachment
• If email opens and you did not get any error then you need to contact the QuickBooks Technical Support to get support.
• If the error pops up then you need to contact Microsoft Help and Support to take you out from such situations.
• Once the issues get resolved and you are able to attach the document then try to email the report or transaction from QuickBooks.

Repair MAPI32.dll

• Close all running processes in your system
• Open the Windows Explorer by pressing Windows + E keys
• Go to the folder C:\\Windows\System32
• Locate the exe folder and double click on the same
• Follow the provided instructions and once the process finishes, restart your system.

Rename MAPI32.dll

• Close all running processes in your system
• Open the Windows Explorer by pressing Windows + E keys
• Go to the folder C:\\Program Files(x86)\Common Files\System\MSMAPI\1033.
• Right click on the dll file and click on Rename from the drop-down list
• Add OLD at the end of the file name. example: dll.OLD
• Restart your system
• Run the exe again and follow the onscreen instructions
• Once the process finishes, restart your system.

Technical Support For QuickBooks

The above mentioned steps will allow you to resolve the Error: QuickBooks is unable to send your email to Outlook easily and you will be able to send transactions or report in QuickBooks to Outlook. However, if the error still persists, then you need to reinstall the QuickBooks software properly and you will also need to need to repair Outlook in case if it damaged. To repair Outlook, you need to visit the following links:

• https://support.office.com/en-US/Article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b For Microsoft Outlook 2010 users
• https://support.microsoft.com/en-us/help/924611/how-to-install-the-individual-2007-office-features-or-to-repair-the-in for Microsoft Outlook 2007 users

If you still face the same issue then last thing that can do is contacting the QuickBooks ProAdvisors of getsupportnumber.com. For this, you need to dial the toll-free QuickBooks Support Phone Number +1-866-701-7446 and you will be provided the best possible solution for your QuickBooks issues.

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