Once you receive payments from your customer, you get the option to deposit each payment directly into a QuickBooks bank account, or you can group payments to add the amount to your account later.  This article will help you to Deposit Customer Payments. You can also contact us via QuickBooks Customer Service Phone Number +1800-324-6955 if you are facing any kind of issue while the process.

Deposit A Payment

If you want to deposit payments from the QuickBooks Payments account then you need to check the batch totals prior to making the deposit in QuickBooks Payment and then go to Activity and Reports > Deposits. Once the batch totals are verified or if you don’t have QuickBooks Payments account then you need to follow the below-mentioned steps:

  • Open QuickBooks and go to Banking > Record Deposit/Make Deposits
  • The Payments to Deposit window will appear on your screen. From the screen, click on the payments that you want to deposit and then select OK.

NOTE: If the Payments to Deposit window doesn’t get open automatically then it may be due to the Undeposited Funds account is enabled or the payments are not received yet. Click on the Payment option from the Make Deposits window.

  • Select the Deposit To drop-down from the Make Deposits window and then click on the bank account where you want to deposit the payments.
  • Mention the date.
  • Provide a memo if you want.
  • Insert any additional payments to deposit. Make sure that the deposit account is the total of all payments you deposited.
  • Select Save & Close.

Other Deposit-Related Tasks

Deposit Customer Payments Into Two Separate Bank Accounts

If you want to deposit a part of your customer’s payment to separate bank account then you need to follow the below mentioned steps:

  • From the main menu, go to Banking > Make Deposits
  • Under the Payments to Deposit window that appears, click on the the payments that you want to deposit.
  • Tap on Ok.
  • Select the Deposit To drop-down from the Make Deposits window, and choose the first bank account.
  • Enter a line then select the From Account drop-down
  • Now, select the second bank account.
  • Under the Amount section, provide a negative amount equal to the amount you want to deposit to the second account.
  • Select Save & Close.

Scenario 1: You have more than two or three payments transferred by a customer ($350, $50 and $356) and you want one of them ($356) to deposit to another account.

Scenario 2: You have only one payment transferred by a customer ($250) and you need to deposit some of its portion ($125) to another account (Savings).

Deposit End-Of-Day Sales To Reflect Non-Posted Credit Card Charges

You provided an amount that you received at the end of the day and want QuickBooks to show the bank deposit. While entering the deposit, you want to show that some credit card payments are not posted yet. However, all the payments for the day get entered in a single transaction and you somehow want to accurately account for the amount deposited and the amount that won’t get posted.

If you want to record this deposit then you have to differentiate the credit card portion of the deposit to a holding account and deposit it.

  • Make an Other Current Asset account. Follow the below steps to do so:
    • Open QuickBooks and go to List > Charts of Accounts.
    • Right click anywhere on the new window and then select New.
    • Under the Add New Account: select Account Type screen and then click on Other Account Types option
    • Click on Other Current Asset.
    • Select
    • Provide a name to the account
    • Select Save & Close.
  • Record the deposit.
    • Go to Banking > Make Deposits.
    • Click on Payments to Deposit, and select OK.
    • Click on the appropriate bank account on the Deposit To
    • Mention any additional deposit details under the next available segments.
    • Enter a line to separate the credit card portion which is not deposited yet.
      • Under the From Account area, select the Deferred Deposit account that you created in the 1st
      • (Optional) Enter a memo if you want to elaborate the entry.
      • Under the Amount section, mention a negative (-) amount which should br equal to that of the deferred amount.
    • Select Save & Close.
  • Once the deferred amount has cleared the bank, enter a new deposit.
    • From the main menu, go to Banking > Make Deposits.
    • Click OK in the Payments to Deposit window,.
    • Select the correct bank account in the Deposit To
    • Enter the Deferred Deposit account under the From Account field.
    • Enter the amount of the posted deposit in the Amount field.
    • Select Save & Close.

Deposit Money To An Account Other Than A Bank Account

You can deposit money to the bank or other current asset accounts only once from the Make Deposit screen. If you are in a situation when you want to record a deposit to a different account type then you can use the Cash Back goes to option.

  • From the main menu of QuickBooks, go to Banking > Make Deposits.
  • Click on the Cashback goes to option and from the drop-down options, select any desired account.
  • Enter the amount in Cash Back amount field. You can enter the full of the deposit in the Cashback amount field if you don’t want any of the funds to go to the Bank account.
  • Click on Save & Close.

Record Recurring Deposits

To create recurring deposits from a customer, follow the below mentioned steps.

IMPORTANT: If you have already recorded the deposit in QuickBooks the you can skip the 1st Step and go to Step 2 directly.

  • Record the Deposit.
    • Open the deposit window by going into the Banking > Make Deposits.
    • Click on the payments to deposit from the Payments to Deposit window
    • Click on OK
    • Fill in the appropriate fields On the Make Deposits window
    • Click on Save & Close.
  • Locate the recorded deposit from the following:
    • From the Register
      • From the main menu, go to Banking > Use Register (You can also press Ctrl + R).
      • Select the appropriate account in case if you have multiple accounts added.
      • Locate and double-tap on the deposit you want to memorize.
    • From the Deposit Detail Report
      • Go to Reports > Banking > Deposit Detail
      • Locate and double-tap on the deposit that you want to memorize.
    • Memorize the deposit.
      • From the Deposit window, select Edit > Memorize Deposit (Ctrl + M).
      • Click on the reminder option.
      • Select the frequency (monthly, weekly, daily, etc) under the How Often
      • Select the next payment date in the Next Date field,.
      • Provide the number of payment you want the software to enter in the Number Remaining
      • Provide how many days want the program to record the transaction in advance you or remind you to enter In the Days In Advance To Enter field.
      • Select 0 if you want it to post on the day of choice.
      • Select OK to memorize the transaction.

QuickBooks Customer Service Number

The provided steps will allow you to deposit the customer payments in QuickBooks Desktop. However, if you are not able to understand any of the step or you are facing some errors during the proves then you can get in touch with our QuickBooks Technical Support Phone Number +1800-324-6955 to avail the technical support services provided by the Intuit itself.

Deposit Customer Payments: [Complete Guide]

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