In this article, we will be discussing the error, Company File Is Missing or Cannot Be Found. You may get the following error messages when the company file error occurs:

Warning: The company file you selected could not be found. You can try one of the following:

Choose the ‘Open or Restore Company…’ command from the ‘File’ menu to look for this file in a different directory.

(or)

Use the ‘Search’ tool from the Windows ‘Start Menu’ to search for this file in your computer.

Company File Is Missing Or Cannot Be Found

This situation occurs when the system gets disconnected from the path where the QuickBooks file is stored. You can also face error in case if you have deleted the company file from your system intentionally or unintentionally. If you want to resolve these company file errors instantly then you can get in touch with us at our toll-free QuickBooks Enterprise Support Phone Number +1888-396-0208.

Causes Of The Company File Error

  • Damaged or corrupt QuickBooks company files
  • The folder where the company file is saved is damaged.
  • Incomplete installation of QuickBooks software.
  • Virus or malware infection in your system
  • A third party application has deleted QuickBooks company files

Resolve QuickBooks Company Files

If you are using your QuickBooks file over the network:

Solution 1: Ping server to make sure you are connected to the network.

This will allow you to check that the current system is connected to your network.

  • Identify the name of your server computer.
    • Press Windows + R keys to open the run command.
    • Type CMD then hit enter
    • Type ipconfig /all then press Enter.
    • Take note of the Host Name (servername).
  • Type ping [name of your server] then press Enter.
  • You will get a reply for each packet.
    • If you get a reply for each packet, it means that the system is properly connected to the server.
    • If you get a packet loss or a slow reply, it means that the network should be diagnosed by an IT expert.

Solution 2: Search for all company files

Open your server computer and type the following texts for performing a wild card search for all company files:

Note: Make sure that you include the Asterisk (*) before the extension type to ensure the search works correctly.

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

You need to note down the file location once the file is found. If the file couldn’t be reached then you need to get in touch with a technician.

Solution 3: Open your file in QuickBooks

Open the file according to the nature of your QuickBooks file.

  • Opening a company file (.qbw) or an accountant’s copy (.qba)
    • Open QuickBooks and go to File > Open or Restore Company
    • Click on Open a Company File
    • Click on Next.
    • Choose your company file and click on Open.
  • Restoring a Backup (.qbb)
    • Go to File > Open or Restore Company
    • Click on Restore a Backup File.
    • Click on Next.
    • Select Local backup.
    • Choose your company file and then click on Next.
    • Select the folder location where you want to save the restored file
    • Click on Save.
  • Restore an Accountants Copy Transfer file (.qbx)
    • Navigate to File > Open or Restore Company > Convert and Accountant’s Copy Transfer File.
    • Click on Next
    • If you get the What the Accountant’s Copy Can and Can’t Do window then click on Next.
    • Select the transfer file (.qbx), then click on Open.
    • Select your desired location to save the Accountant’s Copy File and then click on Save.

If you are accessing your QuickBooks file saved locally on the same computer:

Solution 1: Search for all company files

From your local computer, perform a wild card search for all company files by typing one of the following into the search bar.

Note: Make sure that you include the Asterisk (*) before the extension type to ensure the search works correctly.

  • *.qbw (Working Files)
  • *.qbb (Back Up Files)
  • *.qba (Accountants Copy Files)
  • *.qbx (Accountants Transfer Files)
  • *.qby (Accountants Change Files)

Note the location once the file is located and navigate to the next solution. If the file couldn’t be reached then you need to get in touch with a technician.

Solution 2: Open your file in QuickBooks

You need to access the file according to the nature of your QuickBooks file.

  • Opening a company file (.qbw) or an accountant’s copy (.qba)
    • From the main menu, go to File > Open or Restore Company > Open a Company File.
    • Click Next.
    • Select the company file and click on Open.
  • Restoring a Backup (.qbb)
    • Navigate to File > Open or Restore Company > Restore a Backup File.
    • Click on Next
    • Choose a Local backup.
    • Select the company file
    • Click on Next.
    • Save the restored file to your desired location and then click on Save.
  • Restore an Accountants Copy Transfer file (.qbx)
    • From the main menu, go to File > Open or Restore Company > Convert and Accountant’s Copy Transfer File.
    • Click Next.
    • On the What the Accountant’s Copy Can and Can’t Do window, click on Next.
    • Click on the transfer file (.qbx) and then click on Open.
    • Select your desired location to save the Accountant’s Copy File and then click on Save.

Follow The Steps Carefully or Contact Or ProAdvisors

The above-mentioned steps will allow you to resolve Company File Is Missing Or Cannot Be Found issue in your QuickBooks software. If the error is still around then get in touch with the technical support team of getsupportnumber.com by dialing the toll-free QuickBooks Technical Support Phone Number +1888-396-0208.

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